Service Message 2024–2026 Super Duty Distorted or Corrupted 360-degree Camera Image — 55255

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Special Service Message · SSM 55255

This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.

Published: Oct 15, 2026
Applies to: F-250, F-350, F-450, F-550 (2024–2026 model years)

Restrictions stated in the source:

• Equipment: equipped with a 360-degree camera

Summary (official text)​

Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q1 of 2027. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. <br /><br /> If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS "Vehicle ID" screen. Fill out the GC

Sources​

• SSM 55255 (PDF, NHTSA document 11038625) — Oct 15, 2026

Details from NHTSA as of Oct 22, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Have you experienced this issue with your truck? Let us know your model year and engine, plus any diagnosis or repair details.