Service Message 2025–2027 Expedition Second and/or Third Row Power Seat Functions Inoperative — 55305

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Special Service Message · SSM 55305

This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.

Published: Oct 30, 2026
Applies to: Expedition (2025–2027 model years)

Restrictions stated in the source:

• Build dates: 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026

Summary (official text)​

Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To

Sources​

• SSM 55305 (PDF, NHTSA document 11039159) — Oct 30, 2026

Details from NHTSA as of Nov 5, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Have you experienced this issue with your vehicle? Let us know your model year and engine, plus any diagnosis or repair details.